Something not working, or a question about your subscription? Write to us and we will reply.
Email: yetkin.atik@hotmail.com
Tell us your iPhone model and iOS version, and what you were doing when the problem happened. It helps us find it faster.
Open iOS Settings, tap your name at the top, then Subscriptions, then Quran Map. Cancelling stops future renewals. Premium stays active until the end of the period you have already paid for.
Open the subscription screen in the app and tap Restore purchases. Make sure you are signed in to the same Apple Account you bought with. If it still does not unlock, email us.
Refunds for App Store purchases are handled by Apple, not by us. Request one at reportaproblem.apple.com.
Downloads are stored on your device. Deleting the app, or letting iOS offload it to free up space, removes them. They can be downloaded again at no extra cost.
Check the device is not on silent, and that the volume is up. If you are offline, only downloaded recitations will play. If a particular reciter fails while others work, tell us which one.
Reciters are chosen on the Player tab. Font size, translation and theme are in Settings.
Check iOS Settings → Quran Map → Notifications, and that Focus or Do Not Disturb is not blocking them.